SHIPPING POLICY
Our delivery options:
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24-hour Tracked Delivery – your order is delivered the next business day with full tracking, ideal for last-minute gifts or urgent orders.
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Standard Delivery – takes 2–5 working days, depending on your location, and provides a reliable, cost-effective option for non-urgent orders.
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Direct drop of to your location or event - (only for custom orders)
Shipping costs are calculated automatically at checkout based on your chosen delivery method and location. Once your order is dispatched, you will receive a confirmation email with tracking information for tracked orders, so you can monitor your delivery.
We are committed to making your shopping experience smooth and enjoyable.If your order hasn’t arrived within the expected timeframe, or if there’s any issue with your delivery, contact us immediately so we investigate and work to resolve the issue.
PICK UP SERVICE
We offer a convenient pick‑up service out of Croydon. Orders are only available for collection once you’ve received a confirmation email or message indicating that your items are ready.
Please wait for this confirmation before visiting the pick‑up point.
For security, a valid photo ID will be required at the time of collection.
Our pick‑up service is designed to be smooth, reliable, and professional, allowing you easily access enjoy your favourite treats.